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SGS LLC
Fairfield, NJ | Full Time
$52k-69k (estimate)
5 Months Ago
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Client Services Representative
SGS LLC Fairfield, NJ
$52k-69k (estimate)
Full Time | Business Services 5 Months Ago
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SGS LLC is Hiring a Client Services Representative Near Fairfield, NJ

Company Description

SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services.

Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.

Penumbra Security, Inc. (Penumbra) is a subsidiary of SGS North America. Penumbra is a Cryptographic Security Testing Laboratory (CSTL) accredited by the National Voluntary Laboratory Accreditation Program (NVLAP Laboratory Code 200983-0) under the National Institute of Standards and Technology (NIST). Located in Clackamas, Oregon, Penumbra specializes in various types of Information Security conformance testing and regulatory compliance.

Job Description

Job Description

  • Receive Orders from clients, sales, and account management teams for the local and global operations.
  • Adhere to SGS procedures and policies about operation, quality, confidentiality, integrity, and Health & Safety.
  • Familiarize with the manuals, protocols, work instructions, etc., of the assigned customers.
  • Ensure proper documentation and order processing
  • Make sure all the information received from customers or their documents is processed into effective instructions for the laboratories and any other teams in SGS that will participate in the completion of the order.
  • Opens orders and quotations in the required system(s).
  • Communicate client order concerns to the Operation, Sales and Account Management teams as required by account SOP or other defined client requirements.
  • Escalates non routine order, inquiries or service delays concerns or issues to Client Service Supervisor or SL Lab Manager for resolution.
  • Invoicing
  • Initiate the Set up new accounts, issue credits and rebills as required.
  • Support of the overall operation as needed.
  • Performs other duties as assigned.

Qualifications

Qualifications

  • Required Bachelor’s degree, preferred in Sciences, Textiles, Fashion or related fields.
  • Required 2 years of experience in Client Services or Account management.

Additional Information

Benefits

  • Competitive salary.
  • Comprehensive health, dental, and vision insurance for full time employees.
  • Retirement savings plan.
  • Continuous professional development and training opportunities.
  • A dynamic, collaborative work environment.
  • Access to cutting-edge cryptographic technology and tools.

Physical Demands of the Job

  • Stand: Occasionally
  • Move or traverse: Frequently
  • Sit: Constantly
  • Use hands: Constantly
  • Reach with hands and arms: Occasionally
  • Climb or balance: Occasionally
  • Stoop, kneel, crouch or crawl: Occasionally
  • Talk/hear: Constantly
  • Taste/Smell: Occasionally
  • Lift/carry/push or pull: Occasionally 30 lbs

Additional Information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities, or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a callback. Please note, this phone number is not for general employment information but is only for individuals who are having trouble applying for a position due to a disability.

e kept confidential according to EEO guidelines.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$52k-69k (estimate)

POST DATE

12/23/2023

EXPIRATION DATE

06/11/2024

WEBSITE

sgscorp.net

HEADQUARTERS

ANN ARBOR, MI

SIZE

25 - 50

FOUNDED

2013

CEO

ANDREW GERING

REVENUE

<$5M

INDUSTRY

Business Services

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About SGS LLC

What We Do SGS combines innovative engineering solutions with professional inspection services in the ever-evolving industries of telecom and construction. Founded on the belief that a great business is built by establishing and fostering lifelong relationships with our clients, we operate with a focus on direct communication and pride ourselves on quick turnarounds. Our internal process streamlines each project from conception to completion. SGS provides the peace of mind that project managers need, with the quality of product industry leaders demand. Why We Do It We are passionate about cult ... ivating an environment where our employees can thrive, and our clients can be successful. Taking pride in our work, we continually aspire to push the boundaries of procedural and engineering efficiencies, with our vision toward shaping the future of industrial systems and engineering standards. We are invested in each and every client because we believe that growth is a result of successful partnerships. How SGS Began After decades in the industry, we came to a realization not every company is created equal. From workflows and deliverables, to client communication, we wanted to do things more efficiently. When SGS was founded in 2013, we made a commitment to provide a better work environment for our employees, where we did things for the right reasons, and recognized the contributions of our colleagues in the industry. Today we are still energized and committed to that goal, maintaining superior standards and best practices along the way. SGS has quickly grown to become a leader in the industry, and the higher we climb, the more grounded we become. Now a full-service engineering firm, we offer nationwide inspections, construction, and geotechnical services to the biggest names in telecom and construction. We know that by doing things right the first time, fostering a healthy culture, and taking pride in our work, our customers will reap the benefits. More
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If you are interested in becoming a Client Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Services Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Services Representative jobs

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Review the job description for a Client Services Representative.

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Step 3: View the best colleges and universities for Client Services Representative.

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